Thursday, 27 Jan 2022

Effective Versus Ineffective Communications

Effective Versus Ineffective Communications

Effective Versus Ineffective Communications. In the boardroom, a CEO wants to make sure that his messages are heard by other members of the board. The first step is to understand what kinds of messages might be effective and which messages would be ineffective.

Effective Versus Ineffective Communications. An effective message is one that gets others excited about a project or makes them want to do more. Ineffective messages cause resistance from those who know they’re not going to use something or those who don’t believe it’s possible. For example, if you tell an employee that he needs better performance and motivation at work, he will likely look for another job if he knows this is coming from his boss and not because he needs excitement about doing more work.

An effective message is specific, concise, and focused on what can be done now. A specific message puts others in the right frame of mind to do something. You want to define what you want done or explain very clearly what you don’t like. If there’s already an issue with the project or task that needs attention, then your communications should be about how you can solve it together. Ineffective communications are vague and unclear, and they don’t focus on a positive approach for moving forward. For example, if a boss says “you’re not getting enough customer orders for this quarter,” the employees aren’t receiving any guidance as to how they can correct the problem.

An effective message is compelling, so others are compelled to do something. Your message should be structured so the other person wants to do what you want done. If he thinks there’s no way you can fix the problem or don’t believe it can be done, your approach will fail. If he believes it’s possible and knows how to do it, he’ll get excited and commit to doing it.

Effective Versus Ineffective Communications. An effective message isn’t manipulative. It’s not about “playing” people to get what you want or forcing them into making a decision they know is wrong for them. Effective communication is helping others because they know they’re getting something out of this and not because you’re trying to get what you need from someone else.

An effective message is about respect and concern for others. If you’re clear about what you want done, your attitude will come through. If there’s a problem, your approach to solving the problem will be evident through how you communicate it. You can’t fake a positive attitude or a solution that others believe in. Ineffective messages are those that are about changing people instead of coming to an agreement with them on what can be done. For example, if you’re trying to decide who should lead a project and one person isn’t going along with it, your best approach would be to try to understand why he feels hesitant to take charge.

Image: Pexels

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